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Why funds wait too long to modernise portfolio operations

Written by Untap | Jan 28, 2026 10:59:04 AM

Most private capital funds know their portfolio operations could work better. They see the pressure building every quarter end. They feel it when reporting takes longer than planned, when data questions multiply, and when small inconsistencies create outsized friction. Yet many still delay modernisation.

This hesitation is rarely about ambition. It is about timing, incentives, and perception. Understanding why funds wait too long is the first step toward changing the outcome.

Modernisation feels urgent only when something breaks

Portfolio operations tend to function just well enough to get through the next reporting cycle. Spreadsheets still open. Emails still get replies. Numbers eventually reconcile.

Because the system does not fully fail, the need to modernise feels optional rather than essential. Pain is absorbed by teams through longer hours and workarounds. Over time, this normalises inefficiency.

The problem is that by the time something truly breaks, the cost of fixing it is much higher. Modernisation done reactively is almost always more disruptive than change made deliberately.

Operational risk is often invisible at senior level

Many of the risks created by outdated portfolio operations sit below the surface. Manual adjustments. Version control issues. Unclear ownership of numbers. Last minute fixes that never make it into documentation.

These risks are visible to operations and finance teams, but they are not always visible to senior leadership. As long as reports go out on time, the underlying fragility remains hidden.

This creates a gap between where the risk actually lives and where investment decisions are made. Modernisation is delayed because the true cost of inaction is not fully understood at decision making level.

Growth usually comes before structure

Funds often prioritise growth. New investments. New strategies. New geographies. Portfolio operations are expected to scale alongside that growth, often without structural change.

What works for a smaller portfolio quickly becomes strained as complexity increases. More assets mean more data, more stakeholders, and more variation. Without modern systems, each new investment adds operational weight.

By the time growth slows and attention turns inward, the operational debt has already accumulated.

Change is perceived as disruptive

Modernising portfolio operations is often seen as risky. Teams worry about disrupting reporting cycles, retraining staff, or losing historical context.

As a result, funds postpone change until a quieter moment that rarely arrives. Reporting deadlines remain fixed. New demands continue to appear.

Ironically, the longer modernisation is delayed, the more disruptive it becomes. Systems that have evolved organically over years are harder to unwind than those updated incrementally.

Ownership of the problem is unclear

Portfolio operations typically sit across multiple functions. Investment teams. Finance. Portfolio operations. Investor relations.

When ownership is shared, accountability can become diluted. Each group feels the pain, but no single group feels fully responsible for solving it.

Without clear ownership, modernisation becomes a background objective rather than an active priority. Decisions are deferred and momentum is lost.

The benefits are underestimated

Many funds underestimate the upside of modernising portfolio operations. The focus is often on efficiency rather than impact.

In reality, modern operations improve decision speed, reduce risk, and increase confidence across the organisation. They support better conversations with investors. They free teams to focus on insight rather than administration.

When modernisation is framed only as a cost or a technology upgrade, it struggles to compete with other priorities.

The cost of waiting compounds over time

Every reporting cycle completed with manual processes reinforces them. Every workaround becomes embedded. Every inconsistency creates more reconciliation work in the future.

The longer funds wait, the more effort is required to reach a clean, scalable operating model. What could have been a gradual transition becomes a major transformation.

Funds that act earlier are not necessarily more advanced. They are simply more intentional about how portfolio operations support the rest of the business.

Conclusion

Funds do not wait too long to modernise portfolio operations because they do not care. They wait because inefficiency is tolerated, risk is hidden, and change feels inconvenient.

But in a more demanding private capital environment, delayed modernisation has real consequences. Slower decisions. Higher operational risk. Increasing pressure on teams.

Modernising portfolio operations is not about chasing perfection. It is about building resilience before it is urgently needed.

How Untap can help

Untap helps funds modernise portfolio operations without disrupting what already works. By structuring data collection, ownership, and validation in one operational environment, it reduces manual effort while improving consistency and confidence. Portfolio performance, value creation initiatives, and ESG metrics sit together, supporting clearer oversight and faster insight. This allows funds to move from reactive processes to a scalable operating model that grows with the portfolio rather than holding it back.